Shipping & Returns
HOLIDAY RETURN POLICY
NEW and UNWORN items purchased between 11/1/20 and 12/24/20 with the tags attached and an original sales receipt must be received in the store by 1/6/21 for store credit.
We provide flat rate $8 shipping anywhere in the USA!
In store and curb side pick up is also available.
RETURN & EXCHANGE POLICY
We strive to help every customer find that perfect Lilly. We do realize that on occasion, you may change your mind after leaving the store. Within 7 days form the date of purchase you may return an item for exchange, merchandise credit or a full refund minus shipping costs. You must have your original Pink Paddock store receipt. All tags must be attached and merchandise must be new unworn, unaltered and in sellable condition.
All Lifeguard Press items must be accompanied with an original Pink Paddock store receipt, in new, unused condition and in original undamaged packaging.
A merchandise credit will be issued if merchandise is returned after 7 days and within 21 days from the date of purchase. After 21 days, all merchandise is considered a final sale and may not be returned for refund, store credit or exchange.
If you purchased an item and received a gift with purchase, that gift must be returned in order to receive a full refund. If no gift is returned, and your item is returned within 21 days form the purchase date, a store credit will be issued.
The following items are considered a final sale and may not be returned for a refund, exchange or store credit. Swimwear, earrings, special occasion dresses denoted with a butterfly stamp on the hangtag and within the item description on the website.
All items that are on sale or that receive any type of discount, are considered a final sale and may not be returned for a refund, exchange or store credit.
All shoes must be returned in the original box and that box must be in sellable condition.
All special orders are a final sale.
We are not responsible for lost or stolen gift or merchandise credit card
GIFT WITH PURCHASE POLICY
Lilly Pulitzer Gifts With Purchase (GWP) are offered on FULL PRICE Lilly Pulitzer apparel purchases only.
Not valid on previous purchases.
Cannot be combined with any other promotion or coupon.
Not valid on gift card purchases.
WHILE SUPPLIES LAST. Substitutions may occur at the sole discretion of Pink Paddock.
If you receive a gift with purchase and you return the item, you must return the gift with purchase as well or you will receive store credit.