We strive to help every customer find that perfect Lilly. We do realize that on occasion, you may change your mind. Within 7 days form the date of purchase you may return an item for exchange, merchandise credit or a full refund minus shipping costs. You must have your original Pink Paddock store receipt.  All tags must be attached and merchandise must be new unworn, unaltered, sellable condition.  

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A merchandise credit will be issued if merchandise is returned after 7 days and within 21 days from the date of purchase.  After 21 days, all merchandise is considered a final sale and may not be returned for refund, store credit or exchange.  

If you purchased an item and received a gift with purchase, that gift must be returned in order to receive a full refund.  If no gift is returned, and your item is returned within 21 days form the purchase date, a store credit will be issued.

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The following items are considered a final sale and may not be returned for a refund, exchange or store credit.  Swimwear, earrings, special occasion dresses, these will be denoted within the item description on the website.  

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All items that are on sale or that receive any type of discount, are considered a final sale and may not be returned for a refund, exchange or store credit.  

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All shoes must be returned in the original box and that box must be in sellable condition.

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All special orders are a final sale.

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We are not responsible for lost or stolen gift or merchandise credit card